Kasala
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FAQ > Common Questions (13 entries)

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  • Why don’t you sell online?
    We believe you need to see, feel, touch, sit-in and stretch-out in our furniture. Our showrooms are filled with textures, colors, shapes and materials that serve as inspiration that you simply ...
  • How often do you get new product?
    We regularly receive new product to our showrooms. If you don’t see it in our stores, let a salesperson know what you are looking for so they can show you custom ...
  • Where is your furniture made?
    Our buyers shop the world’s major furniture markets. The majority of our furniture is manufactured in Asia, US, Italy and Canada.
  • How can I see more of your furniture?
    A visit to one of our showrooms is the best way to experience and learn about all the options available to you. If you have something specific in mind our sales ...
  • When do you have sales?
    We have several sale periods throughout the year which we post on our web site. Check back regularly or sign up on our mailing list to receive sale brochures.
  • Do you have an outlet?
    Yes we do, located in the SODO area. Here you will find showroom samples, clearance, one-of-a-kinds, slightly damaged and discontinued styles along with their own assortment of furnishings. For location and ...
  • Do you deliver and for how much?
    We offer a white glove delivery service both locally and throughout the state of Washington. The rates are based on location and start at $99. Out of state shipping is available ...
  • Can I pick up my furniture directly?
    If your item is in stock and you do not want home delivery you may pick up from our warehouse. For location and hours click here .
  • Do you offer design services?
    We do not currently offer in home design services. In our showrooms, our knowledgeable staff can help you with your design ideas and assist you with many custom order options.
  • Do you offer discounts to designers?
    A 10% discount is offered to qualified designers. A current UBI number is required on file.
  • Do you offer financing?
    Although we do not offer financing we do accept Visa, MasterCard, Discover and American Express.
  • What is your return policy?
    Merchandise returned in new condition with the original receipt within thirty days of the purchase date will receive a full refund in the original form of payment. Delivery, assembly and fabric ...
  • What is the Kasala warranty?
    In conjunction with the individual manufacturer’s warranties, we stand behind everything we sell. Period. If there’s a problem we’ll work our best to take care of it.